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Web Support Information

For assistance with Alcatel-Lucent Product Training Login IDs/Classes, or other questions regarding Alcatel-Lucent University:

  • Americas: 1-888-582-3688 or 1-770-750-5924
  • EMEA: +33 2 9604 8888 or +49 711821 37563
  • APAC: +612 8306 6661
  • Email: alu.univ@alcatel-lucent.com

For assistance with website registration, Collaboration Workspace, and web access for these areas:

For assistance with Order Management, web navigation, entitlements (Order Status, Pricing, etc.), and website troubleshooting:

  • Inside the United States: 1-877-894-4647
  • Outside the United States: +1 630 224 9114

For assistance with Online Customer Support website issues:

About Alcatel-Lucent (Euronext Paris and NYSE: ALU)

We are at the forefront of global communications, providing products and innovations in IP and cloud networking, as well as ultra-broadband fixed and wireless access to service providers and their customers, and to enterprises and institutions throughout the world.

Underpinning us in driving the industrial transformation from voice telephony to high-speed digital delivery of data, video and information is Bell Labs, an integral part of the Group and one of the world's foremost technology research institutes, responsible for countless breakthroughs that have shaped the networking and communications industry. Our innovations have resulted in our Group being recognized by Thomson Reuters as a Top 100 Global Innovator, as well as being named by MIT Technology Review as amongst 2012's Top 50 "World's Most Innovative Companies". We have also been recognized for innovation in sustainability, being named Industry Group Leader in the Technology Hardware & Equipment sector in the 2013 Dow Jones Sustainability Indices review, for making global communications more sustainable, affordable and accessible, all in pursuit of the Group's mission to realize the potential of a connected world.

With revenues of Euro 14.4 billion in 2013, Alcatel-Lucent is listed on the Paris and New York stock exchanges (Euronext and NYSE: ALU). The company is incorporated in France and headquartered in Paris.

For more information, visit Alcatel-Lucent on: http://www.alcatel-lucent.com, read the latest posts on the Alcatel-Lucent blog and follow Alcatel-Lucent on Twitter @Alcatel_Lucent.


Corporate Contact Information

Corporate Headquarters
148/152 route de la Reine
92100 Boulogne-Billancourt
+33 (0) 1 55 14 10 10

2nd Quarter 2014 Results

On July 31, 2014, Alcatel-Lucent will present its 2nd Quarter 2014 results in a simultaneous webcast and telephone conference.

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