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For Alcatel-Lucent Enterprise support, visit Alcatel-Lucent Enterprise Support.

Web Support Information

For assistance with website registration, collaboration workspace, and Alcatel-Lucent product training login IDs:

• Inside the United States: 1 (877) 894-4647
• Outside the United States: +1 (630) 224-9114
• Email: iCare@alcatel-lucent.com

For assistance with order management, web navigation, entitlements, order status, pricing and website troubleshooting:

• Inside the United States: 1 (877) 894-4647
• Outside the United States: +1 (630) 224-9114

For assistance with Online Customer Support website issues:

• Inside the United States: 1 (866) 582-3688, prompt 7
• Outside the United States: +1 (630) 224-9000
• Email: olcshelp@alcatel-lucent.com

About Alcatel-Lucent (Euronext Paris and NYSE: ALU)

The long-trusted partner of service providers, enterprises, strategic industries and governments around the world, Alcatel-Lucent is a leader in mobile, fixed, IP and Optics technologies, and a pioneer in applications and services. Alcatel-Lucent includes Bell Labs, one of the world's foremost centres of research and innovation in communications technology.

With operations in more than 130 countries and one of the most experienced global services organizations in the industry, Alcatel-Lucent is a local partner with global reach.

The Company achieved revenues of Euro 16 billion in 2010 and is incorporated in France and headquartered in Paris.

For more information, read the latest posts on the Alcatel-Lucent blog http://www2.alcatel-lucent.com/blog and follow us on Twitter: http://twitter.com/Alcatel_Lucent.